Privacy Policy

2. Information We Collect

We may collect the following information from you:

• corporate_fareCompany Name
• personContact Person
• mailEmail Address
• callPhone Number
• publicCountry
• local_shippingShipping/Billing Address
• descriptionInquiry Details
• lanIP Address
• devicesBrowser Information
• bar_chartWebsite Usage Data

3. How We Use Your Information

Your information may be used to:

• check_circleRespond to product inquiries
• check_circlePrepare quotations
• check_circleProcess purchase orders
• check_circleArrange deliveries
• check_circleImprove customer service
• check_circleImprove website performance
• check_circleSend requested information
• check_circleComply with legal obligations

4. Cookies

Our website may use cookies to:

• cookieImprove user experience
• cookieAnalyze website traffic
• cookieRemember preferences

Note: Users may disable cookies through their individual browser settings if preferred.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard security practices to ensure the safety of B2B transactions and communications.

6. Information Sharing

We do not sell your personal information.

We may share information with the following partners only when necessary to perform essential operations:

• handshakeShipping companies
• handshakeFreight forwarders
• handshakeCustoms authorities
• handshakePayment providers
• handshakeService providers assisting our business

7. Third-Party Links

Our website may contain links to external websites. Please be aware that we are not responsible for their respective privacy practices. We encourage our users to read the privacy statements of any other site that collects personally identifiable information.

8. Data Retention

We retain customer information only as long as necessary to:

• calendar_todayFulfill business obligations
• calendar_todayMeet legal and regulatory requirements
• calendar_todayResolve disputes and enforce our agreements

9. Your Rights

Depending on your jurisdiction (such as UAE, EU, UK, or US), you may have the right to:

• verified_userRequest access to your data
• verified_userCorrect inaccurate information
• verified_userRequest deletion of data
• verified_userWithdraw consent
• verified_userLodge a complaint with the relevant authority